Welcome to the system status feed where we will keep you up to date with what is happening with our services, from faults in our equipment to more generic problems on the Internet. http://status.freedom2surf.net/Status en-GB Thu, 28 Aug 2008 04:08:36 GMT Thu, 22 May 2008 16:11:34 GMT RSS Generator Over the next few months Freedom2Surf will be making changes in the delivery of your broadband service to be able to offer improved products and services. How will the engineering work affect your service? During the engineering work, you may experience a brief outage of approximately five to ten minutes. It is possible that you may be unable to access your Broadband service immediately after the work has been carried out. If this happens, simply power-down your modem or router and leave it switched off for at least 30 minutes. Then switch your modem/router back on and the service should connect as usual. In order to reduce any potential technical issues please ensure that your broadband equipment is using the latest firmware or software drivers, for further information please refer to your hardware manufacturers support site. Further to this please check that your broadband hardware is configured with the following settings: User Name : for example one format used is adsl0123456789@f2s.gw1 (all in lowercase) VPI: 0 VCI: 38 PPP Type/Encapsulation: PPPoA (PPP over ATM) NOT PPPoE Framing: VC-MUX Modulation/Mode: Auto or G.DMT/Multimode If you are still experiencing problems after performing this process, please request technical assistance from the Freedom2Surf Technical Helpdesk by calling 0871 230 9312. We appreciate your patience during this period and apologise in advance for any inconvenience this may cause you. http://status.freedom2surf.net/Status/StatusDetail.aspx?Maintenance=false&AlertGroupID=14&ID=494#962 Fri, 22 Feb 2008 14:36:43 GMT Due to a recent vulnerability being found in DNS, users should no longer be using our old DNS servers 194.106.56.6 or 194.106.33.42 We are in the process to set up a walled garden for these DNS servers. A walled garden is a webpage which will instruct users to change the DNS servers. Users will not be able to get to any other web sites. If you currently have either 194.106.56.6 or 194.106.33.42 statically entered within your router or PC settings then you will need to manually change the settings. The new DNS server IPs are: Primary: 212.139.132.5 OR 212.139.132.6 Secondary: 212.139.132.21 OR 212.139.132.22 Please ensure you use 1 primary and 1 secondary DNS server within your settings. If your router is setup to pick up DNS dynamically then the new IP addresses will be assigned to you automatically. http://status.freedom2surf.net/Status/StatusDetail.aspx?Maintenance=false&AlertGroupID=19&ID=539#1058 Wed, 06 Aug 2008 16:12:00 GMT